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JS Network Solutions

Professional IT services for small businesses

Managed Services

At JS Network Solutions we recognise the importance of maintaining that your IT infrastructure is constantly up to date and working to the latest specifications.  It is imperative your company’s network is continuously monitored for security loop holes and vulnerabilities as in today’s world the risk of hack attacks and virus’s is getting more common.

 

Unlike traditional "training on demand", JS Network Solutions Managed Services offer a pro-active approach to managing your investment in your IT infrastructure.  It also gives you peace of mind your organisations Information Technology is running as safely and efficiently as possible.

 

This includes periodic management reviews to identify new issues, agree where changes need to be implemented and highlight where staff training is required.

 

Q. What actions will be carried out on a typical Managed Services visit?

 

A. On a typical Managed Services visit you will benefit from the following:

  • Network site survey

  • Network performance analysis

  • Network security audit

  • Unwanted software removal, House keeping & Registry check

  • Anti-Virus testing and updates

  • Spyware testing & updates

  • Testing Backup/Restore procedures

  • Installation of Windows Security patches / updates on Servers

  • Installation of Windows Security patches / updates on PC's

  • Remote access testing

  • Review / recommendations and Management reporting

Q. How do I know what I need?

 

A. We will sit down with you to identify those areas where Managed Services will benefit the business which will include the following areas:

 

  • Microsoft & Networking Services

  • Management of networks

  • Upgrades

  • New hardware

  • Installation

  • Virus updates

  • Email

  • ADSL

  • Security & Web services

  • Back-up procedures and testing

  • Pro-active preventative maintenance

  • Remote dial-in support

  • Asset register

  • Software licensing

  • Network performance

  • Regular Management reporting and recommendations.

 

Q. How does it work?

 

A. Once we have identified the services required and agreed these with you, we will advise you of the total number of days recommended per annum.

 

A typical small business would book 4 x half days per annum, these half days would be scheduled in through the course of the year.  This will ensure your network is reviewed and updated 4 times a year.  Managed Security Services is completely flexible and you can book as much or as little time as your company needs.

 

After a twelve month period we assess the total number of days actually used and determine whether more or less is required for the following year.